A guide to effective meetings

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Unnecessary and unproductive meetings waste significant time in the workplace. Yet we all rely on meetings to communicate and collaborate with our teams, coworkers, and clients regularly.

This course provides a guide to effective meetings—from both the meeting facilitator’s and participant’s perspective. 

As a meeting facilitator, you’ll learn about your role and responsibilities, including how to create a meeting agenda, encourage equal participation, keep a meeting on topic, and build consensus or manage conflict in meetings. As a meeting participant, you’ll learn how to speak up in meetings, voice disagreement respectfully, and be a model attendee.

Time to complete: 1 hour


  • Introduction
  • For meeting facilitators:
    • 6 steps for running effective meetings
    • Scheduling meetings
    • Creating a meeting agenda
    • The importance of meeting minutes
    • Group facilitation techniques
    • Building consensus in meetings
    • Managing conflicts in meetings
  • For meeting participants
    • How to be a model meeting participant
    • Speaking up in meetings
    • Voicing disagreement
  • Conclusion
    • Do’s and don’ts
    • Summary